How can we help?
Find an answer below, or email us — a person reads every message and replies within one business day.
Common questions
- Which platforms are supported?
- PowerPoint for Windows, Mac (Microsoft 365 desktop), and PowerPoint on the web. Slide creation is currently desktop-only; reviewing, chat, and the issue log all work on the web. iPad is not supported.
- Does SlideBrain upload my deck?
- No. Your file is never uploaded. Reading and understanding the deck happens on your machine; only the specific content being judged is sent for AI review. Full details on the Security page.
- How do I manage billing or cancel?
- Billing is handled by Paddle, our merchant of record. Use the “Manage subscription” link in your receipt email, or write to us at help@slidebrain.co and we'll sort it out.
Still stuck? Email us.
Include your PowerPoint version and a screenshot if you can.